TERMS Act

Increased Transparency for Consumers: Online service providers must disclose their acceptable use policies in clear language, explaining what specific acts could lead to a user being restricted (Section 4(a) and 4(b)(1)). This helps people understand the rules before they use a service.

Advance Warning of Account Changes: Before a provider restricts or terminates an account, they must provide written notice explaining the specific act that violated the policy (Section 5(a)(1) and 5(a)(2)(A)). This prevents users from being surprised by sudden loss of access.

Right to Information on Appeals: The bill requires providers to explain if a user has the option to appeal a decision to restrict their account (Section 4(b)(3)). This gives users a clear path to challenge decisions they believe are incorrect.

Insight into Enforcement Trends: Providers must publish annual reports detailing how many accounts were restricted and the reasons behind those actions (Section 6(a) and 6(b)). This allows the public to see how these platforms are managing their users.

Delayed Responses in Emergencies: While providers are generally required to give notice before restricting a user, they are allowed to skip this step if there is an imminent risk of death, serious physical injury, or a serious health risk (Section 5(b)(1)(C)).

Potential for Delayed Information during Legal Actions: A provider can restrict a user without advance notice if they are complying with a lawful court order or Federal law (Section 5(b)(1)(A) and 5(b)(1)(B)). This means users may not receive warning before losing access due to legal requirements.