TICKET Act

Price Transparency: Ticket issuers must display the total event ticket price, including all fees, at the start of the purchasing process to ensure consumers know the full cost upfront (Section 2).

Ban on Speculative Ticketing: The bill prohibits sellers from advertising or selling tickets they do not have actual or constructive possession of, which prevents consumers from buying tickets that may not exist (Section 3).

Clearer Resale Information: Sellers must clearly state if they are engaging in secondary sales, helping consumers understand if they are buying from the original issuer or a reseller (Section 4).

Protection Against Misleading Affiliations: The law prevents sellers from falsely claiming to be "official" or affiliated with a team, artist, or venue without express consent (Section s4).

Standardized Refund Protections: If an event is canceled, consumers are entitled to a full refund of the total price. For postponed events, consumers may be entitled to a replacement ticket or a full refund depending on the length of the postponement (Section 5).

Improved Refund Accessibility: Sellers must clearly explain their refund policies and the specific process for how a consumer can obtain a refund (Section 5).

Service Limitations: While speculative ticketing is banned, companies can still sell a "service" to obtain a ticket, but they must clearly separate this service from an actual event ticket and disclose that it does not guarantee a ticket (Section 3).

Refund Exceptions for Unforeseeable Events: If an event is canceled or postponed due to causes beyond the issuer's reasonable control, such as a natural disaster or civil disturbance, the specific refund requirements for cancellations and postponements may not apply (Section 5).