People-First Chatbot Act

Enhanced Data Privacy and Control: Users gain the right to access their chat logs in a readable format or request the deletion of their personal data and logs (Section 2(a)(2)).

Protection of Minors: The bill prohibits processing the data or chat logs of users under 18 for training or other purposes without parental or legal guardian consent (Section 2(a)(1)(C)). It also requires providers to disable features that create risks of harm, emotional dependence, or compulsive usage for minors (Section 2(c)(3)).

Prevention of Unfair Advertising: Chatbot providers are prohibited from using chat logs to determine what advertisements to show a user or to customize advertisements (Section 2(a)(1)(B)).

Protection Against Discrimination: The bill prohibits companies from discriminating or retaliating against users who refuse to consent to data use for training or who exercise their right to access their chat logs (Section 2(a)(1)(G) and Section 2(a)(2)(C)).

Transparency and Consumer Awareness: Users must be clearly notified that they are interacting with an AI rather than a human before any output is generated (Section 2(b)(2)).

Safety Oversight: Providers must conduct monthly assessments for risks such as emotional dependence or compulsive usage and make those findings available to the public quarterly (Section 2(c)(1) and Section 2(c)(2)).

Limits on Data-Driven Personalization: By restricting the use of chat logs for advertising or profiling, users may not receive the customized product or service suggestions they might otherwise receive through these technologies (Section 2(a)(1)(B) and Section 2(a)(1)(D)).

Burden on Customer Service Access: While the bill allows users to request a transfer to a human operator, the requirement to disclose the use of an AI may change how consumers interact with business entities (Section 2(d)).