Bill · H.R. 5771· House(119-HR-5771)
Reliable Social Security Service for Seniors Act
- Introduced
- 10/17/2025
- Last activity
- 10/17/2025 — Referred to the House Committee on Ways and Means.
- Sponsored by
- Julie Johnson
- Cosponsors
- None
- Introduced
- In Committee
What this bill would do
This bill is called the Reliable Social Security Service for Seniors Act. It aims to fix issues at the Social Security Administration by changing the Social Security Act. Specifically, it requires offices to have enough staff to answer phone calls during normal business hours. This rule applies to Social Security Administration offices and State agencies that handle disability determinations. The standard business hours are set from 8:00 a.m. to 5:00 p.m. local time on weekdays, excluding Federal holidays. The new telephone staffing rule is scheduled to take effect on January 1, 2027.
Yes· 3 of 13
Would people over 65 be better off under this?+9
Seniors heavily rely on Social Security and will benefit significantly from improved telephone access and guaranteed staffing at SSA offices.
Would retired people be better off under this?+9
Retirees rely extensively on Social Security and will experience vastly improved customer service and support.
Would people with disabilities be better off under this?+8
The bill explicitly includes state agencies that make disability determinations, ensuring better access and support for individuals with disabilities.
The opposite
No question was scored the opposite.
Who it would affect, and how
Potential Positive Impacts for People
- Better phone access: Section 2(a) requires every Social Security Administration office to be fully staffed with employees to answer calls during standard business hours, which are 8:00 a.m. to 5:00 p.m. local time on Mondays through Fridays, excluding Federal holidays. This is a positive change because it helps people actually reach someone on the phone when they need assistance during the work week.
Potential Negative Impacts for People
- No negative impacts found: The provided text does not contain any specific sections or provisions that outline negative consequences or burdens for individuals or groups of people.
Groups and Interests Ranking
Every group the model scored this bill for, from -10 to +10. Hover a score for the reason it gave.
- Demographic And Interest Groups
- Good For Retirees+9Good For Seniors+9Good For People With Disabilities+8Good For Low Income Households+5Good For Middle Class Households+3Good For Rural Residents+3Good For Veterans+3Good For Middle Aged+2
- Social Issues And Justice
- Improves Social Security+8Improves Disability Rights+5
- Governance And Ideology
- Improves Government Transparency+4Increases Federal Power+2
- Economy And Finance
- Increases Job Creation+2
- 10/17/2025
- Referred to the House Committee on Ways and Means.
- Introduced in House