Veterans Community Care Scheduling Improvement Act

Improved Appointment Management: Schedulers will be able to view, search, and sort appointments by type of care, location, and date, which can streamline the booking process (Section 2(a)(2)(A)).

Direct Documentation Transfer: The electronic process allows for the direct provision of referral and authorization documents to non-Department providers (Section 2(a)(2)(B)(i)).

Enhanced Information for Veterans: Employees will be directed to inform covered veterans of available appointments through both Department providers and the Veterans Community Care Program (Section 2(b)(2)(C)).

Increased Provider Participation: The Secretary is required to implement an outreach strategy to encourage non-Department health care providers to participate in the electronic process, specifically focusing on specialties or underserved areas (Section 2(b)(5)).

Standardized Performance Tracking: The Act requires the establishment of performance benchmarks and outcome-based metrics, including patient satisfaction and the time between a referral and a scheduled appointment (Section 2(b)(4)).